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Advance
Management Strategy
1. State the strategy of Hindustan
Unilever in your own words.
2. At what different levels is strategy
formulated in HUL?
3. Comment on the strategic
decision-making at HUL.
4. Give your opinion on whether the shift
in strategic decision-making from India to Unilever’s
headquarters could prove to be
advantageous to HUL or not.
1. Consider the vision and mission
statements of the Reserve Bank of India. Comment on the
quality of both these statements.
2. Should the RBI go for a systematic and
comprehensive strategic plan in place of its earlier
pragmatic approach of responding
to environmental events as and when they occur? Why?
1. What is the motive for
internationalization by the Kalyani Group? Discuss.
2. Which type of international strategy is
Kalyani Group adopting? Explain.
1. Identify the type of organization structure
being used at Synergos and explain how it works.
What are the benefits of using this
type of structure? What are the pitfalls?
2. Express your opinion about whether the
structure is in line with the recruitments of the
strategy that Synergos is
implementing.
3. Based on the information related to the
information, control and reward systems available in
the case, examine whether these
systems are appropriate for the type of strategy being
implemented.
1. Analyze the iGATE case to highlight how
it could apply some of the strategic controls such as
premise control, implementation
control, strategic surveillance and special alert control.
2. Analyze and describe the process of
setting of standards at iGATE.
3. Give your opinion on the effectiveness
of the role of reward system in exercising HR
performance management at iGATE
and suggest what improvements are possible, given the
environmental conditions in the
IT/ITES industry in India at present.
Business
Administration Management / BUSINESS COMMUNICATIONS
1.
What are the communication challenges and barriers Barry faces?
2.
What are some ways Barry might use effective communication as a motivator for
employees to follow safe food handling practices?
3.
What Standard Operating Procedures (SOPs) would be helpful for Barry to
implement and enforce?
1.
Assume you are working as an operator at a call center in India and are
receiving irate calls from
Americans
and Londoners. How would you handle such calls? Imagine a situation and state
you
response.
2.
“Keep your cool.” What does it mean in terms of conversation control?
3.
Do you agree with the view that such abusive happenings on telephone do not
have any impact on
business?
Give reason for your answer.
1)
Discuss the question of how much personal communication should be permitted in
a business
organization.
Defend your view.
2)
Define and give examples of active and passive voice. Explain when each should be
used.
3)
Explain the logic of using negative words in email and memorandums to fellow
employees that you
would
not use in letters carrying similar messages.
4)
What is meant by parallelism of headings?
5)
Explain the differences between the present-time viewpoint and the past-time
viewpoint.
6)
What types of problems are written up as letter reports? As email reports?
Explain the differences.
7)
How do the elements of talking help us communicate better?
Business
Communication
1. Explain how watching a movie from
another country might help you prepare to interpret nonverbal behavior from
that culture correctly.
2. One of your co-workers is originally
from Saudi Arabia. You like him, and the two of you work well together.
However, he stands so close when you speak with him that it makes you very
uncomfortable. Do you tell him of your discomfort, or do you try to cover it up
?
1. What are the communication challenges
and barriers Barry faces?
2. What are some ways Barry might use
effective communication as a motivator for employees to follow safe food
handling practices?
3. What Standard Operating Procedures
(SOPs) would be helpful for Barry to implement and enforce?
1. What were the communication challenges
in the above case study?
2. Was the Secretary right in avoiding the
Ken who came all the way from long distance to gift the complimentary copy?
3. Was it right for Secretary in insisting
to come and take the complimentary copy back physically instead of couriering?
4. Was Secretary a good listener?
5. Did Secretary empathize with Ken?
6. What were the other challenges
prevented smooth communication between Ken and Secretary?
BUSINESS ETHICS
1. Explain, in light of their theories,
what Locke, Smith, Ricardo, and Marx would probably say about the events in
this case.
2. Explain which view of property-Locke’s
or Marx’s- lies behind the positions of the drug companies GlaxoSmithKline and
Bristol-Myers Squibb and of the Indian companies such as Cipla. Which of the
two group-GlaxoSmithKline and Bristol-Myers Squibb on the one hand, and the
Indian companies on the other –do you think holds the correct view of property
in this case? Explain your answer.
1. Identify the behaviors that you think
are ethically questionable in the history of Microsoft. Evaluate the ethics of
these behaviors.
2. What characteristics of the market for
operating systems do you think created the monopoly market that Microsoft’s
operating system enjoyed? Evaluate this market in terms of utilitarianism,
rights, and justice (your analysis should make use of the textbook’s discussion
of the effects of monopoly markets on the utility of participants in the
market, on the moral rights of participants in the market, and on the
distribution of benefits and burdens among participants in the market), giving
explicit examples from the operating systems industry to illustrate your
points.
3. In your view, should the government
have sued Microsoft for violation of the antitrust laws? In your view, was
Judge Jackson’s order that Microsoft be broken into two companies fair to
Microsoft? Was Judge Kollar-Kotelly’s November 1, 2004 decision fair? Was the
April 2004 decision of the European Commission fair to Microsoft? Explain your
answers.
4. Who, if anyone, is harmed by the kind
of market that Microsoft’s operating system has enjoyed? Explain your answer.
What kind of public policies, if any, should we have to deal with industries
like the operating system industry?
1. What are the systemic, corporate, and
individual issues raised in this case?
2. How should wildlife species like grouse
or deer be valued, and how should that value be balanced against the economic
interests of the of company like Questar?
3. In light of the U.S. economy’s
dependence on oil, and in light of the environmental impact of Questar drilling
operation, is Questar morally obligated to cease its drilling operation on the
Pinedale Mesa? Explain
4. What, if anything, should Questar be
doing differently?
5. In your view, have the environmental
interest groups identified in the case behaved ethically?
1. In your judgment, did Becton Dickinson
have an obligation to provide the safety syringe in all its sizes in 1991?
Explain your position, using the materials from this chapter and the principles
of utilitarianism, rights, justice, and caring.
2. Should manufacturers be held liable for
failing to market all the products for which they hold exclusive patents when
someone’s injury would have been avoided if they had marketed those products?
Explain your answer.
3. In your judgment, who was morally
responsible for Maryann Rockwood’s accidental needlestick: Maryann Rockwood?
The clinic that employed her? The government agencies that merely issued
guidelines? Becton Dickinson?
4. Evaluate the ethics of Becton
Dickinson’s use of the GPO system in the late 1990s. Are the GPO’s monopolies?
Are they ethical? Explain.
BUSINESS ETHICS
1.} Define
business ethics. Why do we need to study business ethics?
2.} Define
morality. Discuss some characteristics of morality?
3.}
Briefly discuss utilitarianism. Discuss the problems of measurement.
4.} Make a
presentation about two male and two female corporate executives that you
admire?
5.} Define
ecological ethics. Distinguish between private and social costs?
6.}
Discuss the types of job discrimination. How can we determine job
discrimination?
7.} What
is affirmative action? Discuss some of the major arguments for and against
affirmative action.
8.}
Discuss why values are important for an organization. Discuss the importance of
trans-cultural values. Find out some cultural/business values of different
countries.
9.}
Discuss the characteristics of high-performing teams.
10.} Write
a few paragraphs about an Indian organization that you admire. What are its
values?
BUSINESS FOUNDATIONS
1. How would you describe Heidi Flammang’s approach to doing business?
2.
In what ways is Camp Bow Wow’s business model creating more value for dog owners than its competitors? How has Flammang altered her business model over time?
3.
In what ways will Flammang’s business model and her use of franchising affect the profitability of her company
1. Why is Southwest the most profitable U.S. airline company?
2. How is Gary Kelly changing Southwest’s business model to keep the company profitable?
3.
In what ways has Kelly changed Southwest’s organizational structure to help improve relationships
with the company’s employees
1. What was Nike’s original approach to business
commerce? What kinds of business occupations and organization did Nike adopt to
pursue its business model?
2. What kinds of business problem did Nike
encounter as it evolved over time?
3. In what ways has Nike been changing its
business operations and processes, especially its functions, to improve its
performance as it has grown and matured over time?
After the
meeting, Keith and Jamie just looked at each other. It was plain for Sid to see
that the couple was a bit shocked and confused. The couple is not sure what to
do. What specifically do you recommend and why? What would you do if faced with
a similar situation?
1. Do the major airlines have a strategy?
2. Do a SWOT analysis for the airline industry.
3. Conduct an internal/ external audit of the
airline industry.
4.
What are some entrepreneurial and
innovative business strategies
the major airline carriers should adopt to avoid extinction?
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